Selection and Recruitment Process

My Happy Family, as a subsidiary of duranACTS (, is committed in transparency and will remain compliant to the rules and regulations as mandated by the authorities. We will walk you through and guide you to the legal processes and requirements as you avail of our services.

We know how important it is to be able to TRUST that the person you hire for taking care of your kids and who will be living under your roof is fully honest and trustworthy; therefore it is crucial to apply very high standards for the screening of the personnel. Based on our long-term experience in recruiting and assessing staff at all levels, we have put in place a very systematic and comprehensive approach to child caregiver’s selection.

Upon request we can assist you with the usual employer’s administration / pay-roll:

  • Ordering the AHV/OASI insurance card
  • Registration as an employer with the Social Security branch of your canton
  • Registration with the “Auffangeinrichtung BVG"

Within our "full package" services:
The 1ST STEP will consist in meeting with your family at your place of living and discuss your needs for best matching with the Au-Pair/Nanny.

The 2ND STEP will consist for you in choosing one of our candidates. Only the most qualified Au-pairs/Nannies are accepted after a rigorous screening process:

  • We check qualifications and experience
  • We conduct in-depth structured interviews
  • We check reputation through references
  • We conduct a police clearance check
  • We provide you with a complete application file including CV, results of assessment, photos and sometimes short video of the candidate
  • We offer you a GUARANTEE for 6 weeks! My Happy Family will present you a replacement candidate at no agency costs should the chemistry not work with your employee